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Understanding the user in self-managing systems

Authors:

Markus Wallmyr

Research group:

Ubiquitous Computing

Publication Type:

Conference/Workshop Paper

Venue:

9th European Conference on Software Architecture Workshops

DOI:

10.1145/2797433.2797438

Abstract

For distributed systems to appear both intelligent and attractive to the user, they should be grounded in user needs and their ability to use the system. Not only do this increase the possibility of user adoption, but adequate user understanding also gives input for designing system functionality that transforms the ways these tasks are traditionally performed. As intelligent systems increasingly affect our daily life and as distributed systems grow in range and complexity, new usage scenarios appear that need to be understood. Simultaneously, tasks where the human is the only possible operator are now getting closer to being executed by intelligent systems. However, this process of replacing human intelligence by machine control might not remove the human from the system altogether, though it might change human’s role and the character of the tasks performed, making old knowledge less applicable. This paper reflects on the necessity of including the user/operator in the design of intelligent distributed systems. In a novel approach a farming scenario is presented, assessing both local machine distributed systems and the intelligence of cloud-connected infrastructure.

Bibtex

@inproceedings{Wallmyr4065,
author = {Markus Wallmyr},
title = {Understanding the user in self-managing systems},
isbn = {978-1-4503-3393-1},
month = {September},
year = {2015},
booktitle = {9th European Conference on Software Architecture Workshops},
url = {http://www.es.mdu.se/publications/4065-}
}