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Realising dynamic abilities in a measurement system – A participatory case study
Publication Type:
Conference/Workshop Paper
Venue:
Swedish Production Symposium 11
Abstract
It is generally accepted by academics and practitioners alike that production performance
measures ought to be derived from the strategy of a company. However, unlike the
context that measurement systems operate in, they appear to be static. Hence,
companies often fail to continuously reflect the dynamic business environment and their
new priorities in their performance measurement systems. In the rapidly changing
environment of today the development, implementation and use of adequate performance
measurement frameworks are some of the major challenges confronting organisations
and are also significant success factors. The purpose of this paper is to present key
contributing factors in creating dynamic abilities in a production performance
measurement system. The factors are derived by a literature study, a case and by
contrasting the case to the literature. The case presented is a participatory study that
stretches over 10 months and follows a project leader with the task of re-designing and
implementing a support structure for a production performance measurement system.
Following the introduction, the paper is divided into three sections: the literature review,
the case study presentation and finally a discussion regarding what factors amplify and
inhibit the dynamics in the support structure of a performance measurement system. The
conclusion derived is that four additional factors have emerged as enablers for a dynamic
ability in the measurement systems besides those identified in the literature study.
Bibtex
@inproceedings{Salloum2069,
author = {Mohammed Salloum and Marcus Bengtsson and Magnus Wiktorsson and Christer Johansson},
title = {Realising dynamic abilities in a measurement system – A participatory case study},
editor = {Jan-Eric St{\aa}hl},
month = {May},
year = {2011},
booktitle = {Swedish Production Symposium 11},
url = {http://www.ipr.mdu.se/publications/2069-}
}